GOVERNMENT OF MIZORAM
CITIZEN’S CHARTER
For
Department/Office of Taxation Department LADC For the year 2020
Address Lawngtlai District, Lawngtlai. Website Date of issue
1This format is to be used for formulation of Citizen’s Charter for Administrative Departments and subordinate offices at the level of directorates and autonomous bodies as listed in column (2) and (3) of Annexure -IV
CITIZEN’S CHARTER FOR DEPARTMENT/OFFICE OF TAXATION DEPARTMENT, LADC (2020)
VISON AND MISSION
CITIZEN CHARTER FOR DEPARTMENT/OFFICE TAXATION DEPARTMENT, LADC (2020)
MAIN SERVICES
Slno | Services Delivered by The Department/ Office to Citizen or Other Departments/ Organizations Including non Governmental Organizations |
Responsible Official with designation |
Email And Mobile (Phone no.) |
Process for Delivery of Services within The Department/ Office |
Documents, If any, Required For obtaining The service To be Submitted By citizen/ Client | Fees, if any, for The service with amount |
1 |
Professional Tax (Salary) |
Taxation Officer |
8794894455 | Return Submitted is process and assessment is made on the basis of returb submitted by the departments. |
Reciept/Tax clearance certifcate |
Nil |
2 |
Professional Tax (Business) |
|
| Assessment for the year is prepared and collection is made on the basis of assessment. |
|
|
3 |
Entertainment Tax |
Inspector of Taxes |
9612978928 |
|
|
|
4 |
Entry of Goods into Market Tax |
Inspector of Taxes |
|
|
|
|
5 |
Entry of vehicle Tax |
Inspector of Taxes |
|
Install Check Post |
|
|
6 |
Tax clearnace |
Taxation Officer |
|
|
|
Rs. 100 |
SERVICES DELIVERY STANDARD
Slno | Services delivered by the Department/office to Citizens or other Departments/ Organisations including Non-governmental Organisations | Stipulated time limit For delivery of service (days/weeks/months) | Remarks, if any |
1 | Professional Tax (Salary) | 7 working days | NIL |
2 | Professional Tax (Business) | 7 working days | NIL |
3 | Tax Clearance Certifcate | 7 working days | NIL |
4 | Entry of Goods into market Tax | 7 working days |
|
2The time limit may be entered in the Citizen’s Charter as far as possible if the time limit cannot be written specifically or it depends upon the fulfillment of certain conditions beyond the control of the department/office, then, it may be written like “,,,,,days/weeks/months…. subject to …. conditions”
GRIEVANCE REDRESS MECHANISM
Website address to lodge grievance pgportal.gov.in
Slno | Name of the responsible Officer to handle public Grievance in the Department/office | Contact Number | Time limit for Redress of grievances | |
1 | S. Lalrinsiama Taxation Officer | 8794894455 | Lalrinsiakhel l@gmail.com |
|
2 | Lalrinpuia Inspector | 9612978928 | Lalrinpuia 3@gmail.com |
|
3 |
|
|
|
|
4 |
|
|
|
|
LIST OF STAKEHOLDERS/CLIENTS
Slno. | Stakeholder/Clients |
1 |
Lai Autonomous District Council |
2 |
General Public within the Jurisdiction of LADC |
3 |
Business Community |
4 |
|
5 |
|
CITIZEN CHARTER FOR DEPARTMENT/OFFICE OF TAXATION DEPARTMENT, LADC (2020)
EXPECTATION OF THE DEPARTMENT/OFFICE FROM CITIZENS/SERVICE RECIPENTS
Slno | EXPECTATION OF THE DEPARTMENT/OFFICE FROM CITIZENS/SERVICE RECIPIENTS |
1 | Courteous Behaviour |
2. | Furnishing of correct and complete information |
3. | Furnishing of all required document |
4. | Full disclosure of transactions and turnover |
5. | Maintenace of books of accounts at the place of business at all times |
6. | Timely and correct tax compliance by filling correct, complete and consistent retrun and timely payment of tax |
7. | Timely compliance of statutory requirements |
8. | Assistance in speedy disposal of proceedings by prompt attendance and not seeking avoidable adjournments |
9. | Prompt communication of change in address, telephone/Bank branch, email id,fax. |
ANNEXTURE – V
(An illustration for filling up the standard formats for formulation of Citizen’s Charter)
GOVERNMENT OF MIZORAM
CITIZEN’S CHARTER
For
Department of Personnel and Administrative Reforms
For the name of the department/ office which formulate the Citizen Charter)
For the year 2020
Address Mizoram Secretariat, MINECO, Aizawl
Website dpar.mizoram.gov.in
Date of Issue 30.06.2020
